Mad is an online casino brand that has been gaining popularity in recent years, attracting players from all over the world with its exciting games and lucrative bonuses. In this review, we will take a closer look at what Mad offers to its customers, exploring every aspect of their service.
Brand Overview
The company madcasino.ca behind Mad Casino was founded in 2016 by a team of experienced professionals who have been working in the online gaming industry for many years. With offices located in Malta and Curacao, they aim to provide players with a unique and enjoyable experience that combines high-quality games with excellent customer support. Their mission statement is clear: to offer a secure, transparent, and entertaining platform where anyone can play their favorite casino games.
Registration Process
Registering for an account at Mad Casino is quick and straightforward. Players need to click on the "Join Now" button located in the top-right corner of the website and fill out a simple registration form with basic information such as name, email address, phone number, date of birth, and login details. Additionally, they must agree to terms and conditions and verify their age through an automatic process that involves submitting government-issued ID documents.
Once the account is created, players can immediately access many features without needing to make a deposit first. They will also receive a welcome email with instructions on how to activate their account.
Account Features
Players at Mad Casino have access to several key features in their accounts:
- Personalized dashboard : A customized overview of ongoing and recent gaming activity, including history, stats, and recommendations.
- Multiple game modes : Players can choose between different versions or formats for various games, catering to diverse preferences.
- Tournaments and leaderboards : Various competitive events with rewards for top scorers in specific games or the entire site.
Bonuses
Mad Casino offers a generous bonus package, which includes:
- First deposit welcome bonus : A 100% match up to €200 + 20 Free Spins on Book of Dead.
- Second and third deposits bonuses : Match rewards for subsequent payments: 50% (€100) and 25% (€75), respectively.
- Free spins offers : Regular giveaways with a set number of free rounds awarded without any wagering requirement.
There are also seasonal promotions, special deals for new releases or specific providers, and other exclusive benefits to explore in the Promotions section.
Payments and Withdrawals
To make payments at Mad Casino, users can select from:
- Deposit methods : Trustly (€20 min.), Visa/Mastercard ($10), Maestro/Elo/Sofort ($5) online banking transfer services like Neteller/PayPal Skrill.
- Withdrawal options : Visa Electron (min €50 max $6000/month, with a 1-3 business day processing period).
Game Categories
The games library at Mad Casino is divided into several broad categories:
- Video slots : Large collection featuring thousands of classic titles and the latest releases from providers like Microgaming NetEnt.
- Classic games : Iconic retro-style fruit machines, e.g., 3-reel slots with basic features.
- Table games : Classic versions: blackjack roulette baccarat craps; European French Roulette and different video pokers, etc.
Some of the available software providers include:
- Microgaming
- NetEnt
- Play’n Go
- WMS (Williams Interactive)
- Blueprint Gaming
Mobile Version
Mad Casino offers a dedicated mobile platform for smartphones and tablets, ensuring that players can easily switch between desktop and on-the-go gaming experiences without limitations.
The responsive design caters to the needs of players who want to play anywhere: games work just as smoothly in their smaller format as they do on larger screens. Players also have access to live chat support right from the mobile app for any questions or issues.
Security and License
Mad Casino prioritizes player security by using modern encryption techniques (HTTPS connection) to protect user data during financial transactions online interactions with server-side interfaces other communication channels.
The website adheres strictly to regulations set forth in Malta’s LGA (Malta Gaming Authority): Licensing no. MGL A/1065//2020 issued June 16th, indicating commitment adherence towards responsible gaming principles transparency best business practices generally expected standards within online gambling sector today.
Customer Support
Players can reach customer support through various channels:
- Live Chat : Available via mobile app and on-website button from Monday to Friday between 12 pm -11 am GMT.
- Email Helpdesk : Responds quickly (less than an hour) during business hours.
- Phone number : UK-based dedicated line for any urgent inquiries outside live chat hours.
User Experience
The overall user experience at Mad Casino is designed with ease-of-use in mind:
- Website layout: Clear navigation; intuitive access to gaming features and account management tools easy search engine optimized categorization.
- Minimalism and high-quality visuals enhance overall quality across UI elements.
- Easy sign-up process without unnecessary information collection or complex verification processes.
Performance
Given Mad’s efforts towards creating a secure environment that balances entertainment with functionality – alongside its attractive game offerings innovative promotions approachability customer support network – this online casino has become increasingly popular, attracting more users worldwide who appreciate well-crafted gaming environments combined seamless user experience rewarding outcomes their loyal customers enjoy.
Mad Casino truly is an incredible option for anyone looking to try their luck at a new favorite slot machine, engage in the excitement of live dealer games or relax with simple card/table varieties – all thanks to its polished infrastructure and enticing promotions which foster engaging sessions among users daily worldwide!